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Privacy Policy

Privacy policy for Novv Model AI application

1. Information We Collect

Novv Model AI collects the following information to provide our services:

  • Account Information: Your name and email address when you sign in with Google or Apple
  • Uploaded Images: Product photos and (optional) model images
  • Usage Data: Generation count, preferred settings
  • Device Information: Device type, operating system version

2. How We Use Information

We use the collected information for:

  • Providing AI-powered image generation services
  • Managing your account and tracking subscription status
  • Improving service quality
  • Identifying and resolving technical issues

3. Third-Party AI Service Data Sharing

Novv AI uses OpenAI image models for photo generation. Some image editing tools and the legacy generation path may use Google LLC AI services. Depending on the action you choose, the following data may be sent to the relevant provider:

  • Product Photos: The product images you upload
  • Model Images: If you select a custom model, the model photos
  • Style Preferences: Text-based preferences such as pose, background, style, camera angle, and color palette

This data:

  • Is used to perform the requested photo generation or image editing
  • Generated images and history may be stored on Novv AI infrastructure under the app's retention terms
  • Is subject to the provider's data processing terms: OpenAI business data and the Google Privacy Policy
  • Is not used by Novv AI for model training

The iOS app asks for consent before sending your images to a third-party AI provider.

4. Data Security

We use industry-standard security measures to protect your data:

  • SSL/TLS encryption for data transmission
  • Secure server and database infrastructure
  • Regular security audits

5. Third-Party Services

Our application uses the following third-party services:

  • OpenAI: Primary photo generation. Product and model images and shoot preferences are sent to the OpenAI API.
  • Google LLC AI services: Some image editing tools and the legacy generation path. Relevant images and preferences may be sent to Google. Google Privacy Policy
  • RevenueCat: Subscription and purchase management
  • Polar: Web payment processing
  • Cloudflare R2: Storage for uploaded and generated images
  • Apple/Google Sign-In: Authentication
  • Apple App Store (refund processing): To fairly evaluate refund requests, data about how much you have used the app (e.g., credits/generations consumed) is shared with Apple via RevenueCat.

These third-party service providers process your data under their respective privacy policies and provide a level of protection for your data that is at least equivalent to Novv AI's standards.

6. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

7. Your Rights

You have the following rights:

  • Request access to your data
  • Request correction of your data
  • Request deletion of your data
  • Close your account

To exercise these rights, contact us at [email protected]

8. Changes

We may update this privacy policy from time to time. Significant changes will be notified through the app.

9. Contact

For questions:

Last updated: February 18, 2026